Difference between revisions of "Reporting System"

(Overview)
(See Also)
 
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===Overview===
 
===Overview===
  
A built-in reporting system allows every user to report any bad or unwanted content on the site. Currently, users can report objects such as photos, video, events, groups, discussions, etc.. Reporting small User-Posted content, e.g. '''Activity Stream Comments''', is not yet possible.
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A '''Built-in Reporting System''' provides every user with the ability to report any bad or unwanted content on the site. Currently, users can report objects such as photos, video, events, groups, discussions, etc.. Reporting small User-Posted content, e.g. '''Activity Stream Comments''', is not yet possible.
  
==Setting up reporting feature==
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===Setting Up===
Please navigate to '''JomSocial->Configuration''' and you will find it under '''Site''' pane
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[[File:Reportings.png]]
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Navigate to JomSocial > Configuration and locate '''Reporting''' in the '''Site''' pane:
  
Available options are as follows:
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::: [[File:Reportings.png]]
* '''Enable Reportings''' - Enabled by default, must be set to Yes if you want to allow users on site to use the reporting system
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* '''Execute default task when reach X reports''' - Number of reports to be reached to execute default task for report
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* '''Send notification email to''' - Notification that default task has been executed. Please note, this setting will NOT send emails to specified address on every single report. It will send notification only when default task is triggered.
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* '''Allow guest to report''' - If you want to allow non registered members of site to report content, enable this option
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* '''Predefined text (separated by a new line)''' - Create the predefined options for reporting categories.
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==Default Task==
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====Available Options====
Default Tasks has been set differently for every individual item that can be reported
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*For '''photos, videos and group discussions''' the default task is set to '''Delete''', or '''Remove'''. This action is permanent and co not be undone
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# '''Enable Reportings''' - Enabled by default, must be set to '''Yes''' if you want to allow users on site to use the '''Reporting System'''.
*For '''groups and events''' the default task is set to unpublish. This action can be undone, as content is just unpublished, not completely deleted.
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# '''Execute default task when reach X reports''' - Number of reports needed to be reached in order to execute the default task for report.
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# '''Send notification email to''' - Notification that the '''Default Task''' has been executed. <font color=cornflowerblue>'''Note:''' This setting will '''NOT''' send emails to the specified address for every single report. It will send a notification '''only''' when the default task has been triggered.</font>
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# '''Allow guest to report''' - Enable this to provide guest visitors with the ability to report content.
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# '''Predefined text (separated by a new line)''' - Create the predefined options for '''Reporting Categories'''.
  
==Reporting Items==
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====Default Task====
Reporting an item is pretty much straightforward task. Depending what object you want to report, you will see the button similar to the one on picture bellow<br/>
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[[File:Reportphoto.png]]<br/>
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Our example shows the report button from single photo page. Click on it.<br/>
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The report window will show up
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[[File:Reportingwindow.png]]
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'''Default Tasks''' has been set differently for every individual item that can be reported.
  
In this window, we can file our report.<br/>
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# For '''Photos, Videos, and Group Discussions''' the default task is set to '''Delete''' or '''Remove'''. This action is permanent and '''cannot''' be undone.
First option will convert all our predefined reporting texts into convenient drop down options so your users can easily chose what type of content they reporting without having to write '''Report message''' (e.g Spam, Adult content etc..)<br/>
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# For '''Groups and Events''' the default task is set to '''Unpublish'''. This action '''can''' be undone since content is only unpublished and not completely deleted.
If however, user want to write their own '''Report message''' they can also briefly describe why this report is being sent.<br/>
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Clicking on '''Send''' button, the reporting procedure from user side is complete.
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==Viewing Reports==
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===Reporting Items===
As a site administrator, you will be able to see all the reports generated on the site.<br/>
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Navigate to to the site backend and from '''Components''' dropdown menu select '''JomSocial''' then '''Reportings'''. In this window, you can manage all of the reportings.<br/>
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[[File:Reportingsbackend.png]]
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==See Also==
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Reporting an item is a straightforward task. Depending on what object you want to report, you will see a button similar to the one in picture below:
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 +
::: [[File:Reportphoto.png]]
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Our example shows the '''Report Button''' from a single photo page. Click it and the report window will appear:
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 +
::: [[File:Reportingwindow.png]]
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 +
In this window, the '''Report''' can be submitted:
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# The first option will convert all of our predefined reporting texts into convenient drop down options so your users can easily choose what type of content they are reporting without having to write a '''Report Message''', e.g Spam, Adult Content etc..
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# If however, a user wants to write a '''Report Message''', a text field is available for a brief description of the reason for the report.
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# Click '''Send''' to submit the '''Report'''.
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 +
===Viewing Reports===
 +
 
 +
As a site Administrator, you will be able to see all of the '''Reports''' generated on the site.
 +
 
 +
# Navigate to to the site Backend and, from the '''Components''' dropdown menu, select '''JomSocial'''.
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# Then click '''Reportings'''. In this window, you can manage all of the Reports.
 +
 
 +
::: [[File:Reportingsbackend.png]]
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===See Also===
 
* [[Enabling ReCaptcha|Enabling ReCaptcha]]
 
* [[Enabling ReCaptcha|Enabling ReCaptcha]]
 
* [[Enabling Akismet|Enabling Akismet]]
 
* [[Enabling Akismet|Enabling Akismet]]
 
* [[Daily Limits|Daily Limits]]
 
* [[Daily Limits|Daily Limits]]

Latest revision as of 02:39, 9 March 2013

Overview

A Built-in Reporting System provides every user with the ability to report any bad or unwanted content on the site. Currently, users can report objects such as photos, video, events, groups, discussions, etc.. Reporting small User-Posted content, e.g. Activity Stream Comments, is not yet possible.

Setting Up

Navigate to JomSocial > Configuration and locate Reporting in the Site pane:

Reportings.png

Available Options

  1. Enable Reportings - Enabled by default, must be set to Yes if you want to allow users on site to use the Reporting System.
  2. Execute default task when reach X reports - Number of reports needed to be reached in order to execute the default task for report.
  3. Send notification email to - Notification that the Default Task has been executed. Note: This setting will NOT send emails to the specified address for every single report. It will send a notification only when the default task has been triggered.
  4. Allow guest to report - Enable this to provide guest visitors with the ability to report content.
  5. Predefined text (separated by a new line) - Create the predefined options for Reporting Categories.

Default Task

Default Tasks has been set differently for every individual item that can be reported.

  1. For Photos, Videos, and Group Discussions the default task is set to Delete or Remove. This action is permanent and cannot be undone.
  2. For Groups and Events the default task is set to Unpublish. This action can be undone since content is only unpublished and not completely deleted.

Reporting Items

Reporting an item is a straightforward task. Depending on what object you want to report, you will see a button similar to the one in picture below:

Reportphoto.png

Our example shows the Report Button from a single photo page. Click it and the report window will appear:

Reportingwindow.png

In this window, the Report can be submitted:

  1. The first option will convert all of our predefined reporting texts into convenient drop down options so your users can easily choose what type of content they are reporting without having to write a Report Message, e.g Spam, Adult Content etc..
  2. If however, a user wants to write a Report Message, a text field is available for a brief description of the reason for the report.
  3. Click Send to submit the Report.

Viewing Reports

As a site Administrator, you will be able to see all of the Reports generated on the site.

  1. Navigate to to the site Backend and, from the Components dropdown menu, select JomSocial.
  2. Then click Reportings. In this window, you can manage all of the Reports.
Reportingsbackend.png

See Also