Problem:
I can upload videos to my website, but the Cron job won't convert them.
Some Solutions:
First check if every single system requirement for video upload is met
If it still doesn't work, check your other extensions, especially plugins. Disable every plugin except for:
- Authentication - Joomla
- Azrul System Mambot For Joomla
- System - Zend Lib (jomsocial 1.8 to 2.6)
- User - Joomla!
And see if the cron processes the video, that means that one of the 3rd party plugins is interfering with the conversion. Enable the plugins one by one to see when it fails. That's one of the ways of finding a troublesome plugin.
Also, If you are using JS Profile Types you need to specify a path to FFmpeg in JS Profile Types as well. JSPT simply overwrites JomSocial's configuration. Go to the backend: Components > JomSocial Profile Types > JS Configuration and edit the profiles (names) you got there, enter the path to FFmpeg and run the cron. It should work fine.