Reporting System

Revision as of 01:51, 9 March 2013 by Patricia Schmidt (Talk | contribs)

Overview

A built-in reporting system allows every user to report any bad or unwanted content on the site. Currently, users can report objects such as photos, video, events, groups, discussions, etc.. Reporting small User-Posted content, e.g. Activity Stream Comments, is not yet possible.

Setting up reporting feature

Please navigate to JomSocial->Configuration and you will find it under Site pane

Reportings.png

Available options are as follows:

  • Enable Reportings - Enabled by default, must be set to Yes if you want to allow users on site to use the reporting system
  • Execute default task when reach X reports - Number of reports to be reached to execute default task for report
  • Send notification email to - Notification that default task has been executed. Please note, this setting will NOT send emails to specified address on every single report. It will send notification only when default task is triggered.
  • Allow guest to report - If you want to allow non registered members of site to report content, enable this option
  • Predefined text (separated by a new line) - Create the predefined options for reporting categories.

Default Task

Default Tasks has been set differently for every individual item that can be reported

  • For photos, videos and group discussions the default task is set to Delete, or Remove. This action is permanent and co not be undone
  • For groups and events the default task is set to unpublish. This action can be undone, as content is just unpublished, not completely deleted.

Reporting Items

Reporting an item is pretty much straightforward task. Depending what object you want to report, you will see the button similar to the one on picture bellow
Reportphoto.png
Our example shows the report button from single photo page. Click on it.
The report window will show up

Reportingwindow.png

In this window, we can file our report.
First option will convert all our predefined reporting texts into convenient drop down options so your users can easily chose what type of content they reporting without having to write Report message (e.g Spam, Adult content etc..)
If however, user want to write their own Report message they can also briefly describe why this report is being sent.
Clicking on Send button, the reporting procedure from user side is complete.

Viewing Reports

As a site administrator, you will be able to see all the reports generated on the site.
Navigate to to the site backend and from Components dropdown menu select JomSocial then Reportings. In this window, you can manage all of the reportings.
Reportingsbackend.png

See Also