Difference between revisions of "Cron says: 'Could not convert video'"

(Problem:)
(Some Solutions:)
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I can upload videos to my website, but the Cron job won't convert them.
 
I can upload videos to my website, but the Cron job won't convert them.
  
==Some Solutions:==
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===Possible Solutions:===
First check if every single [[Video Linking & Upload Requirements|system requirement for video upload]] is met
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If it still doesn't work, check your other extensions, especially plugins. Disable every plugin except for:
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# First, check if every single [[Video Linking & Upload Requirements|system requirement for video upload]] has been met.
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# If it still doesn't work, check your other extensions, especially plugins.
 +
# Disable every plugin except for:
 +
## Authentication - Joomla
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## Azrul System Mambot For Joomla
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## System - Zend Lib (JomSocial 1.8 to 2.6)
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## User - Joomla!
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# If the Cron processes the video, then that means that one of the Third-Party plugins is interfering with the conversion.
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# Enable the plugins, one by one, to see when it fails and you will have identified the troublesome plugin.
  
*Authentication - Joomla
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Also, If you are using '''JS Profile Types (JSPT)''', you need to specify a '''path to FFmpeg''' in JSPT as well because JSPT simply overwrites JomSocial's configuration.
*Azrul System Mambot For Joomla
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*System - Zend Lib (jomsocial 1.8 to 2.6)
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*User - Joomla!
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And see if the cron processes the video, that means that one of the 3rd party plugins is interfering with the conversion. Enable the plugins one by one to see when it fails. That's one of the ways of finding a troublesome plugin.
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# Go to the site Backend and navigate to Components > JomSocial Profile Types > JS Configuration
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# Edit the profiles (names).
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# Enter the path to FFmpeg.
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# Run the Cron.
  
Also, If you are using JS Profile Types you need to specify a path to FFmpeg in JS Profile Types as well.
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That should resolve the issue.
JSPT simply overwrites JomSocial's configuration. Go to the backend: Components > JomSocial Profile Types > JS Configuration and edit the profiles (names) you got there, enter the path to FFmpeg and run the cron. It should work fine.
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Revision as of 04:13, 9 March 2013

Problem:

I can upload videos to my website, but the Cron job won't convert them.

Possible Solutions:

  1. First, check if every single system requirement for video upload has been met.
  2. If it still doesn't work, check your other extensions, especially plugins.
  3. Disable every plugin except for:
    1. Authentication - Joomla
    2. Azrul System Mambot For Joomla
    3. System - Zend Lib (JomSocial 1.8 to 2.6)
    4. User - Joomla!
  4. If the Cron processes the video, then that means that one of the Third-Party plugins is interfering with the conversion.
  5. Enable the plugins, one by one, to see when it fails and you will have identified the troublesome plugin.

Also, If you are using JS Profile Types (JSPT), you need to specify a path to FFmpeg in JSPT as well because JSPT simply overwrites JomSocial's configuration.

  1. Go to the site Backend and navigate to Components > JomSocial Profile Types > JS Configuration
  2. Edit the profiles (names).
  3. Enter the path to FFmpeg.
  4. Run the Cron.

That should resolve the issue.